Why Choose Us

Whether you are a just starting out with your first home, or you are a seasoned investor, we are committed to providing you with the right home loan to meet your needs. We will discuss every aspect of your loan with you and ensure you understand the fine details – like competitive interest rates, offset facilities, unlimited additional deposits and redraw facilities. You can rely on us to provide you with customer service that you will value for the life of your loan, and that we will continue to support you in achieving your future goals.

Putting our customers at the heart of everything we do sets us apart from our competition. Our commitment to you, our borrowers:

  • We will be easy to do business with
  • You will talk to a real person
  • We will get back to you
  • We will go the extra mile, every time
  • We will listen to what you want
  • We will provide home loan options that suit your needs
  • We will source competitive interest rates
  • We are here to serve you and ensure you will be 100% satisfied with our service.

We have a dedicated team here in house. When you call us, your queries will be answered by one of our friendly brokers. We will guide you through your entire loan application or re-finance process and provide you with the assistance and advice you need into the future.

You can feel confident that you are in safe hands and we will find the loan that’s right for you.

From the moment we first met Matt, we instantly felt comfortable, there was something real and honest about Matt, hence we proceeded our business relationship. From initial meeting, during build and post build stage, Matt has stayed true to his word about everything we discussed prior to purchasing our investment property. He checked in with us during the relevant stages to ensure that the process always ran smoothly. Under Matt’s direction, File financial delivered a high standard of service from arranging a loan structure to the loan process, dealing with the builders and property management, all with ease, a great business demeanour and good humour We are now looking forward to our next investment property purchase through Matt, when the timing is right for us. In conclusion, Daniel and I are very impressed with all the services that Matt provided and we wouldn’t hesitate in recommending anyone to entrust Matt with their next investment opportunity.

Zelka P and Daniel G​

We had always wanted to build an investment property after building our family home, but financial strain due to a sudden redundancy and years of low income and studying made this impossible. Once we were a two-income family again, we met with File Financial for an obligation free discussion about our financial goals. A week or so later, they came back to us with a tailored plan for our specific needs and circumstances. It seemed our goal was possible after all!
Although loan approval and paperwork can be a nightmare, the File Financial team walked us through it and submitted on our behalf, patiently answering all our questions- even the same questions multiple times. We cannot speak highly enough of the service provided at File Financial. Throughout the process, the team has been professional, friendly, patient (it’s a big decision) and transparent with us.​

James and Katrina H​

I just wanted to thank you and all the team at File financial for all your help and advice. Without you I simply wouldn’t have been able to achieve my goal of buying an investment property let alone two! As you know I’m a working single mum trying to get back on my feet after a very difficult divorce. The strategies you have helped me put in place help me to not only provide a secure future for myself but even more importantly my child. ‘
Your expert knowledge and advice on loan structure specific to my own unique circumstances was invaluable. You had a number safety margins built in so I can continue to sleep soundly at night and not be stressing about money. You negotiated a better deal for me including interest rate reductions and even ensured that further rate reductions were passed on asap. You perused a number of banks and advised me on the best one for my unique needs. Best of all you and the team did all the legwork which I simply don’t have time for between work and family, let alone the expertise.
I thank you all so very much. Now I own 2 investment properties and my financial future seems secure. Despite the dramas with coronavirus, they are both going strong. Again I simply couldn’t have done it without you all.

Jonelle P

Hi Matt I am just letting you know that I no longer have a home loan, my final payment was over 2 years ago and I now own my property outright so interest rates no longer apply to me! I would like to thank you again for finding me a great home loan with the right structure and interest rate. You did an amazing job! The loan has been paid off and I now own the house and property.

Kaycee Bentley

Jeff and myself have been working with the team at File Financial since June 2019 . They are very professional to work with. They did all the Financial organising Setting up Loan’s . Advising us though the complete process. At any time if we didn’t understand or were unsure of anything. They were always very helpful and made it easy for us to understand. They also guided us in the right direction to get the best interest rates to save us money. We highly recommend File Financial as they are very professional and always there when you have any questions. They keep us updated every month on the RBA interest rates. Due to the uncertain times with Covid 19 and they have been very reassuring.

Jeff and Pam R